Ordering
Information about shipping, delivery and ordering from us.
Shipping
Information about shipping and delivery.
Returns & exchanges
Information about returns and exchanges.
Changes & cancellations
Information about order changes and cancellations.
Payment
Information about payments.
Gift cards
Information about gift cards.
Missing/Lost Package
Please go through the following steps:. If you still have not found your package, please, reach out to us at [email protected] and we will be happy to help.
I didn't receive my return label
Not to worry! If you successfully completed your return/exchange you will have the option to select either the QR code or print label option on the return summary page when you are finished. You will also receive a return confirmation email with a li
Can I return my Amazon Order directly to Runderwear
If you purchased a Runderwear product from Amazon, we ask that you contact their customer service to make a return directly to Amazon.
Chafe Free Guarantee
Chafe-Free Guarantee. Runderwear’s whole ethos is about creating chafe-free performance clothing. Runderwear clothing has no side seams and is label-free to prevent irritation and rubbing. We’re so confident that your Runderwear will provide the solu
Can I order my usual bra size when ordering a Runderwear Bra?
We highly recommend that you use the Runderwear Bra Calculator when trying to find your perfect fit. You may find this is different to your usual bra size so please do not worry as all brands vary with sizing. We cover free bra exchanges and returns
What do I do if there is an issue with my order?
If there is an issue with your order or if you believe your item has a production mistake, please contact us directly and before you send your item/s back. You can contact us at [email protected]
My Runderwear Order has not arrived, What do I do?
If your order has not yet arrived please email [email protected] where we will be able to provide you with the most up to date tracking and give you an update on your Runderwear order.
Do you ship to the United States?
Yes please visit www.runderwear.com. Your order will be shipped from our warehouse in Virginia, United States
How do I redeem my E-Gift Card?
If you have purchased an E-gift Card we will manually send this over to you. They are sent daily so if you have not received on the day that you purchased one please email [email protected] where we will be happy to help.