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Missing/Lost PackageUpdated 3 months ago

Please go through the following steps:

  1. Confirm that the shipping address that was entered at checkout is correct.
  2. Check with any neighbours and/or housemates that may have picked up or received this package by mistake.
  3. Check with your local Post Office—they are responsible for delivery after it leaves our warehouse.  
  4. Please check your safe place and if a photo was taken by the courier the place that this photo was taken

If you still have not found your package, please, reach out to us at [email protected] and we will be happy to help. 

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