Missing/Lost PackageUpdated a year ago
Please go through the following steps:
- Confirm that the shipping address that was entered at checkout is correct.
- Check with any neighbours and/or housemates that may have picked up or received this package by mistake.
- Check with your local Post Office—they are responsible for delivery after it leaves our warehouse.
- Please check your safe place and if a photo was taken by the courier the place that this photo was taken
If you still have not found your package, please, reach out to us at [email protected] and we will be happy to help.